Because our services start immediately, refunds aren't offered. But we stand by our work with clear remedies for service issues and prompt corrections for billing errors.
Setup fees, monthly or annual plans, and add-ons are non-refundable due to immediate time and expertise involved.
Within your plan scope, we provide revisions, bug fixes, and status updates to resolve problems quickly.
Accidental/duplicate charges are reversed or credited once verified—just send charge details.
Filing a chargeback after services are delivered is misuse of the payment process. We provide timelines, approvals, and deliverables as evidence. Proven misuse may lead to recovery of costs and suspension of service. We always prefer a direct, fair resolution first.
Nothing here limits non-waivable consumer rights under applicable law. Where required, we honor mandatory cooling-off or refund rights.
We'll help you pick the right option and set clear expectations.