Our Commitment
WebEaze Web Design ("WebEaze," "we," "our," or "us") is committed to providing an accessible and inclusive digital experience for all users, including individuals with disabilities. We believe that the internet should be available and accessible to everyone, and we are dedicated to providing a website and web services that are accessible to the widest possible audience.
We endeavor to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards as published by the World Wide Web Consortium (W3C). These guidelines provide a framework for making web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
Accessibility Measures
WebEaze takes the following measures to ensure accessibility of our website and client deliverables:
- Integrate accessibility into our design and development requirements and objectives
- Implement semantic HTML markup including proper heading hierarchy, landmark regions, and ARIA attributes where appropriate
- Ensure all interactive elements are fully operable via keyboard navigation with visible focus indicators
- Maintain color contrast ratios that meet or exceed WCAG 2.1 Level AA requirements (minimum 4.5:1 for normal text, 3:1 for large text)
- Provide text alternatives for non-text content, including descriptive alt attributes for images
- Design responsive layouts that function across devices and support browser zoom up to 200%
- Respect user preferences for reduced motion through appropriate CSS media queries
- Ensure form elements have associated labels and provide clear error identification and correction guidance
- Test with assistive technologies including screen readers and keyboard-only navigation
Third-Party Content and Services
Our website and services may incorporate content, widgets, or functionality provided by third-party vendors, including but not limited to: payment processing systems, scheduling tools, embedded media, analytics services, and customer relationship management platforms. While we actively evaluate third-party vendors for their accessibility practices and preferentially select those demonstrating commitment to accessibility standards, we cannot guarantee or assume responsibility for the accessibility of third-party content.
Where third-party tools present accessibility barriers, WebEaze will make reasonable efforts to provide alternative methods for users to complete essential tasks. If you encounter an accessibility barrier related to third-party content on our website, please contact us and we will work to provide an accessible alternative or assist you directly.
Known Limitations
Despite our best efforts to ensure accessibility of our website and services, certain limitations may exist. The following known limitations are identified and we are actively working to address them:
- Third-party integrations: Embedded widgets and external services may not fully conform to WCAG 2.1 Level AA standards. We are working with vendors to improve accessibility or identify accessible alternatives.
- Legacy content: Some older pages or client websites developed prior to our current accessibility standards may contain accessibility barriers. These are being remediated on a prioritized schedule.
- User-generated and client-provided content: Content provided by clients, including images, documents, and text, may not meet accessibility guidelines. We provide guidance to clients on accessibility best practices.
- Multimedia content: Some video or audio content may lack captions, transcripts, or audio descriptions. We are working to ensure all new multimedia content includes appropriate alternatives.
- Complex interactive components: Certain dynamic or interactive features may present challenges for some assistive technologies. We are evaluating and improving these components.
Technical Specifications and Compatibility
Accessibility of our website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
- HTML5
- CSS3
- JavaScript
- WAI-ARIA (Web Accessibility Initiative - Accessible Rich Internet Applications)
These technologies are relied upon for conformance with the accessibility standards used. Our website is designed to be compatible with the following assistive technologies:
- Screen readers (including NVDA, JAWS, VoiceOver, and TalkBack)
- Screen magnification software
- Speech recognition software
- Keyboard-only navigation
We test our website using current versions of major browsers including Google Chrome, Mozilla Firefox, Apple Safari, and Microsoft Edge. For optimal accessibility, we recommend using the latest version of your preferred browser and keeping assistive technology software up to date.
Assessment and Testing Methodology
WebEaze assesses the accessibility of our website through the following methods:
- Automated testing: Regular scans using automated accessibility testing tools to identify potential WCAG violations
- Manual evaluation: Expert review of pages and components against WCAG 2.1 Level AA success criteria
- Keyboard accessibility testing: Verification that all functionality is operable through keyboard interface alone
- Screen reader testing: Evaluation using multiple screen readers to ensure content is properly announced and navigable
- Color contrast analysis: Verification of sufficient color contrast ratios for text and meaningful graphics
- Responsive design testing: Evaluation across multiple viewport sizes and zoom levels
- User feedback integration: Incorporation of accessibility feedback from users into our remediation priorities
Accessibility evaluation is integrated into our quality assurance processes and conducted on an ongoing basis. While these efforts represent our commitment to accessibility, they do not constitute a guarantee of full WCAG conformance. Accessibility is an ongoing effort and we are committed to continuous improvement.
Feedback and Contact Information
We welcome your feedback on the accessibility of the WebEaze website and services. If you encounter an accessibility barrier or have suggestions for improvement, please notify us using one of the methods below. We take accessibility concerns seriously and will make reasonable efforts to address reported issues in a timely manner.
When reporting an accessibility issue, please provide:
- The URL (web address) of the page where you encountered the barrier
- A description of the accessibility problem you experienced
- The web browser and version you were using
- The operating system and device type (desktop, mobile, tablet)
- Any assistive technology you were using (e.g., screen reader name and version)
- Your preferred method of contact for follow-up
Submit an Accessibility Report
Alternative contact methods: If you are unable to use the form below, you may contact us by email at support@webeaze.io or by telephone at (347) 377-2408. We will respond to accessibility feedback within five (5) business days.
Alternative Formats and Accommodations
Upon request, WebEaze will provide information in alternative formats to accommodate individuals with disabilities. This may include accessible versions of documents such as invoices, contracts, service agreements, and informational materials. Requests for alternative formats should be directed to support@webeaze.io. We will make reasonable efforts to fulfill such requests within a reasonable timeframe.
If you require assistance completing any transaction or accessing any information on our website due to a disability, please contact us and we will provide reasonable accommodations to assist you.
Formal Approval and Review
This Accessibility Statement has been reviewed and approved by WebEaze Web Design management. We are committed to maintaining and improving the accessibility of our digital properties as part of our ongoing business operations.
Our accessibility efforts include: regular staff training on accessibility requirements and best practices; integration of accessibility considerations into project planning and development workflows; periodic review of this statement and our accessibility practices; and monitoring of evolving accessibility standards and legal requirements.
This statement is reviewed and updated at least annually, or more frequently when significant changes are made to our website or when new accessibility issues are identified and remediated.
Statement last reviewed: January 2026
Accessibility Assistance
If you require assistance accessing any content or functionality on our website, or if you wish to report an accessibility concern, please contact us. We are committed to providing equal access to all users.
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