Accessibility Statement

Our Commitment

WebEaze aims for conformance with WCAG 2.2 Level AA across webeaze.io, our client portal, and the standard templates we provide to customers. Accessibility is part of our design system, code reviews, and ongoing maintenance.

When third-party tools are required such as billing, scheduling and embeds, we choose accessible vendors where possible and provide alternative paths if barriers arise.

What We Do

• Semantic HTML first: Applies to headings, landmarks, lists, labels. We use ARIA only when needed.
• Keyboard access: easy & direct navigation, dialogs, and forms are operable via keyboard with a visible focus indicator.
• Color & contrast: design tokens meet or exceed recommended contrast ratios.
• Responsive & reflow: content adapts to zoom and small screens without loss of functionality.
• Motion preferences: we honor prefers-reduced-motion to limit animations and parallax.
• Media alternatives: captions/transcripts for core WebEaze videos when published.

Compatibility

We support current versions of major browsers like Chrome, Safari, Firefox, Edge. Testing is conducted with assistive technologies such as NVDA (Windows) and VoiceOver (macOS/iOS), plus keyboard-only navigation.

Known Limitations

• Embedded widgets: Some third-party forms or review widgets may have incomplete semantics. In that event, we will provide alternate contact or booking routes.
• Legacy sites: Older projects built before our newest design system may not fully meet WCAG 2.2 AA. We can scope remediation on client or customer request.

Testing & Monitoring

Accessibility checks are integrated into our design and development workflows, including:

• Manual keyboard walkthroughs of nav, dialogs, and forms.
• Screen reader spot-checks (NVDA, VoiceOver).
• Automated audits (axe-core, contrast checks) during development.
• Content guidance for alt text, link names, and form errors.

Get Help or Report a Barrier

Need assistance accessing anything on our site or a client portal? We'll help you directly and work on a fix Get in touch. Contact us via form, directly via email or via phone (hours limited).

• Contact Us form
• Email: support@webeaze.io
• Phone: (347) 377-2408 (9:00am-1:00pm Monday-Friday, except for holidays and closures)
• Help Center: webeaze.tawk.help

Helpful details: page URL, your browser/OS, assistive tech (if any), and a brief description of the issue.

Alternative Formats

On request, we can provide accessible PDFs or plain-text versions of key documents (e.g., plan summaries, invoices). Let us know what you need and we’ll accommodate.

Ongoing Improvements

We review this statement at least twice per year and whenever we ship significant updates. Our goal is continuous improvement toward a consistently inclusive experience.

Last reviewed: August 2025