Legal & Compliance

Accessibility Statement

WebEaze is committed to ensuring digital accessibility for people of all abilities. Here's how we approach it and how to reach us if you need help.

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Our Commitment

WebEaze Web Design ("WebEaze," "we," "our," or "us") is committed to providing an accessible and inclusive digital experience for all users, including individuals with disabilities. We believe the internet should be available to everyone, and we work to ensure our website and services are usable by the widest possible audience.

We endeavor to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards as published by the World Wide Web Consortium (W3C). These guidelines provide a framework for making web content more accessible to people with a wide range of disabilities — visual, auditory, physical, cognitive, and neurological.

Accessibility Measures

WebEaze takes the following steps to ensure accessibility across our website and client deliverables:

  • Semantic HTML markup with proper heading hierarchy, landmark regions, and ARIA attributes where appropriate
  • Fully keyboard-navigable interactive elements with visible focus indicators
  • Color contrast ratios meeting or exceeding WCAG 2.1 Level AA (4.5:1 for normal text, 3:1 for large text)
  • Descriptive alt text for images and non-text content
  • Responsive layouts that function across devices and support browser zoom up to 200%
  • Respect for prefers-reduced-motion user preferences via CSS media queries
  • Form elements with associated labels, clear error identification, and correction guidance
  • Testing with assistive technologies including screen readers and keyboard-only navigation

Third-Party Content

Our website may incorporate content or functionality from third-party vendors — including scheduling tools, embedded media, analytics, and CRM platforms. While we evaluate vendors for their accessibility practices and prefer those committed to WCAG standards, we cannot guarantee the accessibility of third-party content.

Where third-party tools present accessibility barriers, WebEaze will make reasonable efforts to provide alternative methods for completing essential tasks. If you encounter a barrier related to third-party content on our site, please contact us and we will work to assist you directly.

Known Limitations

Despite our efforts, certain limitations may exist. The following are known and being actively addressed:

  • Third-party integrations: Embedded widgets may not fully conform to WCAG 2.1 Level AA. We are working with vendors or identifying accessible alternatives.
  • Legacy content: Some older pages developed prior to our current accessibility standards may contain barriers. These are being remediated on a prioritized schedule.
  • Client-provided content: Images, documents, and text provided by clients may not always meet accessibility guidelines. We provide guidance on best practices.
  • Multimedia: Some video or audio content may lack captions or transcripts. We are working to ensure all new multimedia includes appropriate alternatives.
Ongoing assessment: Accessibility issues are prioritized by impact and technical feasibility. This statement is reviewed periodically to reflect our current status.

Technical Specifications

Our website relies on the following technologies for accessibility conformance:

  • HTML5
  • CSS3
  • JavaScript
  • WAI-ARIA (Web Accessibility Initiative — Accessible Rich Internet Applications)

We design for compatibility with assistive technologies including screen readers (NVDA, JAWS, VoiceOver, TalkBack), screen magnification software, speech recognition software, and keyboard-only navigation. We test across current versions of Chrome, Firefox, Safari, and Edge.

Report an Accessibility Issue

We welcome your feedback. If you encounter an accessibility barrier or have a suggestion for improvement, please let us know. We take accessibility concerns seriously and will make reasonable efforts to address reported issues promptly.

When reporting, it helps to include:

  • The URL of the page where you encountered the barrier
  • A description of the problem you experienced
  • The browser, operating system, and device type you were using
  • Any assistive technology you were using (e.g., screen reader name and version)

Prefer email or phone? Reach us at support@webeaze.io or (347) 377-2408. We respond to accessibility feedback within 5 business days.

Submit a Report

Alternative Formats

Upon request, WebEaze will provide information in alternative formats to accommodate individuals with disabilities — including accessible versions of invoices, contracts, and service agreements. Send requests to support@webeaze.io and we will fulfill them within a reasonable timeframe.

If you require assistance completing any transaction or accessing any information on our website due to a disability, please contact us and we will provide reasonable accommodations.

Review and Approval

This Accessibility Statement has been reviewed and approved by WebEaze Web Design management. Our accessibility efforts include regular review of this statement, integration of accessibility into project workflows, and monitoring of evolving standards and legal requirements.

This statement is reviewed at least annually, or more frequently when significant changes are made to our website or when new issues are identified and remediated.

Statement last reviewed: