Inclusive by design

Accessibility Statement

We want everyone to access our website, and our clients' websites, with ease. This statement outlines our commitment to accessibility, the standards we follow, testing methods, known limitations, and how to get help.


Last reviewed: August 2025

Our Commitment

WebEaze aims for conformance with WCAG 2.2 Level AA across webeaze.io, our client portal, and the standard templates we ship to customers. Accessibility is part of our design system, code reviews, and ongoing maintenance.

When third-party tools are required (billing, scheduling, embeds), we choose accessible vendors where possible and provide alternative paths if barriers arise.

What We Do

  • Semantic HTML first: headings, landmarks, lists, labels; ARIA only when needed.
  • Keyboard access: navigations, dialogs, and forms are operable via keyboard with a visible focus indicator.
  • Color & contrast: design tokens meet or exceed recommended contrast ratios.
  • Responsive & reflow: content adapts to zoom and small screens without loss of functionality.
  • Motion preferences: we honor prefers-reduced-motion to limit animations and parallax.
  • Media alternatives: captions/transcripts for core WebEaze videos when published.

Compatibility

We support current versions of major browsers (Chrome, Safari, Firefox, Edge) and test with assistive technologies such as NVDA (Windows) and VoiceOver (macOS/iOS), plus keyboard-only navigation.

Known Limitations

  • Embedded widgets: Some third-party forms or review widgets may have incomplete semantics. We provide alternate contact or booking routes.
  • Legacy sites: Older projects built before our newest design system may not fully meet WCAG 2.2 AA. We can scope remediation on request.
If you encounter any barriers, please tell us—quick fixes are often possible and prioritized.

Testing & Monitoring

  • Manual keyboard walkthroughs of nav, dialogs, and forms.
  • Screen reader spot-checks (NVDA, VoiceOver).
  • Automated audits (axe-core, contrast checks) during development.
  • Content guidance for alt text, link names, and form errors.

Get Help or Report a Barrier

Need assistance accessing anything on our site or a client portal? We’ll help you directly and work on a fix.

Helpful details: page URL, your browser/OS, assistive tech (if any), and a brief description of the issue.

Alternative Formats

On request, we can provide accessible PDFs or plain-text versions of key documents (e.g., plan summaries, invoices). Let us know what you need and we’ll accommodate.

Ongoing Improvements

We review this statement at least twice per year and whenever we ship significant updates. Our goal is continuous improvement toward a consistently inclusive experience.

Last reviewed: August 2025

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