Terms of Service
Welcome to WebEaze. By using our website (webeaze.io) and services (the “Service”), you agree to these Terms. If a Scope of Work (SOW) isn’t provided or signed, these Terms govern the Service.
1) Acceptance of Terms
By accessing our site or purchasing a plan, you agree to these Terms. If you don’t agree, do not use the Service.
2) Services Provided
We design, build, and maintain websites with mobile responsiveness, SEO fundamentals, and ongoing support under subscription plans (Essential, Growth, Elite). Before work begins, a signed SOW may be required describing tasks and responsibilities, including setup, deployment, support, and any add‑ons. Add‑ons follow our fee schedule (see Help Center add‑ons).
Not included: large‑scale data storage, full custom auth built from scratch, and other extensive custom development unless explicitly scoped.
3) User Responsibilities
- Provide accurate site content and required access.
- No illegal or unethical activity via your site.
- No reselling of our Service without permission.
- Third‑party misuse is your responsibility.
4) Payment Terms
Plans renew monthly or annually until canceled. Setup fees (if any) are due before work starts and are non‑refundable. Manage billing in the Stripe Portal. Prices may change. All payments are subject to our Refund Policy.
5) Offers & Promotions
Promotions may be limited and change without notice. Codes must be applied at checkout and cannot be retroactively applied.
6) Cancellation & Refunds
Cancel anytime via Stripe to stop future billing. Benefits end at cancellation. If we manage your domain/hosting, transfers occur after termination and may involve a domain retrieval fee. See Refund Policy.
7) Domains & Hosting
We may assist or provide coverage depending on plan. Third‑party providers are responsible for their platforms. Domains purchased by us may remain WebEaze property until termination and requisite fees are satisfied.
8) Intellectual Property
Designs, customizations, and code remain the intellectual property of WebEaze and respective owners unless otherwise agreed in writing.
9) Third‑Party Services
We use third‑party tools as needed. Their terms apply. We aren’t responsible for outages, breaches, or errors caused by third parties.
10) Use of Our Websites
- No unauthorized access to systems or networks.
- No unlawful use or infringement of others’ rights.
11) Limitation of Liability
To the fullest extent permitted by law, WebEaze isn’t liable for indirect, incidental, special, or consequential damages.
12) Service Duration & Fair Use
Service runs for your billing period (monthly or yearly). To keep service efficient for all clients, we include fair‑use limits:
- Up to 10 minor update requests / month.
- Up to 10 hours of troubleshooting & maintenance / month.
- Larger projects receive basic ongoing support; future customizations may be separately scoped.
13) Termination
We may suspend or terminate service for violations, non‑payment, fraud/chargebacks, or inappropriate conduct. Chargebacks may result in immediate termination and content forfeiture. Outstanding balances become due at termination.
14) Legal Disputes
Governing Law
These Terms are governed by the laws of the State of Delaware, USA (conflict‑of‑law rules excluded).
Jurisdiction
If arbitration is unavailable or opted out, actions are brought exclusively in federal or state courts located in Camden, Delaware, and you consent to their jurisdiction.
Class Action Waiver
Disputes must be resolved individually; class or representative actions are waived.
15) Changes to Terms
We may update these Terms at any time. Updates appear on this page with a new revision date. Continued use constitutes acceptance.