When your site breaks, every minute counts. Emergency support is built into every WebEaze plan, so you'll never be left waiting when your business is on the line.
Already a client? Select "Urgent, site down" in the Website Request form.
A broken website doesn't just frustrate visitors. It costs you real money, trust, and search rankings.
of visitors are less likely to return to a website after a bad experience or error.
of mobile users abandon a site that takes longer than 3 seconds to load.
Customers visit your website at all hours. If it's down, they'll go to a competitor instead.
From complete outages to subtle bugs that hurt your business, we've seen it all and fixed it fast.
Website won't load, shows errors, or appears completely offline. We bring it back fast.
404 errors, blank screens, missing content, broken layouts, or plugin/theme failures.
Contact forms not sending, payment pages broken, or booking flows failing.
SSL issues, malware flags, spam injections, suspicious redirects, or unsafe warnings.
Something that used to work suddenly doesn't? We diagnose and correct it quickly.
Theme updates, platform glitches, or plugin conflicts breaking your layout or features.
We've streamlined our emergency process to restore your site as quickly as possible.
Select "Urgent, site down" on the Website Request page and describe the issue in detail.
Your request goes to the top of the queue. We review, diagnose, and start working right away.
We apply the fix, secure everything, test thoroughly, and confirm your site is back to normal.
Most agencies charge extra for urgent fixes or make you wait in a support queue. With WebEaze, emergency support is part of what you pay for, not an add-on.
Your website is always protected. When something breaks, you've already got a team ready to fix it.
View PlansEmergency support is just one reason clients stick with WebEaze. Here's what sets us apart.
You're not submitting a ticket to a faceless queue. We're a small team that knows your site and your business.
Other providers might tell you what's wrong and leave you to figure it out. We handle the fix from start to finish.
Emergency fixes are part of your subscription. You don't need to hire someone new every time something breaks.
WordPress, Wix, Squarespace, Webflow, or custom-built sites. If it's on the web, we can fix it.
Whether you need urgent help right now or want a team that's always ready when you do, we've got you covered.