Emergency website fixes when you need them most.

If your website breaks, goes down, stops loading, or something simply isn't working as planned, we step in. Submit an urgent request and our team prioritizes it immediately.

Submit urgent request How urgent fixes work
Select "Urgent, site down" inside the Website Request form.

Critical issues we handle immediately

Site Down

If your website stops loading, shows an error, or appears offline - we bring it back online fast.

Broken Pages

404s, blank screens, missing content, broken layouts, plugin/theme failures, and more.

Form + Checkout Issues

Contact forms not sending, payment pages not working, booking flows broken.

Security Problems

SSL issues, malware flags, spam injections, suspicious redirects, unsafe warnings.

Speed or Function Failure

Something that used to work suddenly doesn't? We diagnose and correct it quickly.

Unexpected Changes

Theme updates, platform glitches, or plugin conflicts breaking your layout or features.

Why emergency support matters

Websites are the modern storefront. Outages cost trust, revenue, and opportunities. Having a dedicated team to handle emergencies ensures your business stays protected, stable, and online.
  • Your customers rely on your site 24/7.
  • Downtime can hurt sales and credibility.
  • Technical issues often get worse when left unattended.
  • Fast recovery prevents lasting damage.

How urgent fixes work

1. Submit “Urgent, site down”

Select the urgent category on the Website Request page and describe the issue.

2. We step in immediately

Your request jumps to the top of the queue. We review, diagnose, and get to work fast.

3. Fix + restore stability

We apply the fix, secure it, test it, and confirm that everything is functioning normally.

Submit urgent request

FAQ

How fast do you respond?

Urgent repairs are prioritized immediately. Most issues are handled within hours, depending on severity.

What counts as an emergency?

A site outage, broken checkout, form failure, hacked website, or anything preventing normal operation.

Is this included in my plan?

Yes. Emergency fixes are included for all WebEaze clients with an active subscription.

Can you help with my existing site?

Absolutely. If you're already hosted elsewhere, we still handle emergency fixes. Learn more here.