Why are we changing things?
As WebEaze has grown, so have the tools, time, and support needed to deliver high-performing websites. To meet those needs, we’ve moved to a subscription-based model that offers greater value and long-term support — still with our core promise: no hourly rates.
The original Website Setup Package is now grandfathered and no longer available to new clients.
What it means for you
If you signed a Scope of Work under the Website Setup Package, your plan is honored through the end of your original 12- or 18-month agreement. In addition, you're now considered part of our Essential Plan, which includes:
- Domain and content management
- Bi-monthly performance and uptime checks
- Ongoing security monitoring and updates
- Emergency website/security support
- Access to our Help Center
Here's what no longer included
- Support is now email only.
- Previously added features cannot be removed or changed without an upgrade or according to our Fee Schedule.
When your agreement or plan ends
After your 12- or 18-month term:
- You'll need to choose one of our current subscription plans to keep receiving support and maintenance.
- Your plan will be subject to current pricing and policies.
- All Website Setup packages will expire by mid-2026. At that time, all clients must be on a monthly or annual plan or service will end.
Important Notes
- You remain bound by our Terms of Service and Refund Policy.
- Your account is active under the Essential Plan under your term ends.
- To access Live Chat, priority requests, advanced SEO, or ad-campaign setup, consider upgrading to the Growth or Elite plan — early clients may qualify for a discount if you let us know in advance.