Why is this changing?
As WebEaze has grown, so have the tools, time, and support needed to deliver high-performing websites. We also didn't want to switch to a pricing model with hourly rates, which we've seen lead to unpredictable and high costs for web design. To meet our needs with our clients in mind, we've moved to a subscription-based model that offers greater value and long-term support.
So, what's not changing is our commitment to providing affordable, reliable website management and support with no hourly rates.
What it means for you
The original Website Setup Package is now grandfathered and no longer available to new clients.
You may remember signing a Scope of Work. If that's the case, your plan is honored through the end of your original agreement. If you didn't sign a Scope of Work, we've reached out to you directly with a deadline to transition or cancel.
You're now part of our Essential Plan, which includes:- Ongoing maintenance & management via email
- Domain and content management
- Bi-monthly performance and uptime checks
- Emergency site support
- Access to our Help Center
What's no longer included?
- Access to Google Meet, Live Chat, or Phone support
- Previously added features cannot be removed or changed
- Priority request handling
- Advanced SEO services
When your agreement or plan ends
If you don't subscribe to one of our current plans by the end of your original agreement, our support and maintenance services will end.
- If we purchased your domain or hosting on your behalf, those services will also end unless it's transferred to another provider for a $99 site transfer fee.
- Your website may remain live if we didn't manage your domain or hosting. However, we won't be able to provide any further support or guidance.
- You'll need to choose one of our current plans to receive Google Meet, Live Chat, Phone and Email support, SEO services, and domain & hosting management.
Important Notes
- You remain bound by our Terms of Service and Refund Policy.
- Your account is active under the Essential Plan under your term ends.
- To access Live Chat, priority requests, advanced SEO, or ad-campaign setup, consider upgrading to the Growth or Elite plan — early clients may qualify for a discount if you let us know in advance.
- All Website Setup packages will expire by May 2026.