Stay informed about our hours, maintenance schedules, and service updates. This page is regularly updated.
Email, Live Chat: 9:00 AM - 5:00 PM ET, Monday-Friday
Zoom: 9:00 AM - 1:00 PM ET, Monday-Friday
Weekends and major US holidays: Closed
From now until December 15, live Zoom support hours are Mon-Fri, 9:00AM-1:00PM Eastern Time. Email and Live Chat support remains open until 5:00 PM.
We are closed November 26-30 for Thanksgiving. Clients on a support schedule will have their requests completed before November 26. We return December 1 and incoming requests will be reviewed from this date.
We've added Google Business Profile integration to our Growth and Elite plans. Now we can help manage your business listing on Google through a simple website request.
Legacy clients can upgrade to our Essential or Growth plans before November 30 to secure reduced pricing. You will receive an email if you're eligible for this special offer.
We're aware of ongoing events occurring in the United States and their impact on small businesses. If you're at risk of missing a payment or need to pause your service, please contact us as soon as possible to discuss options. We are here to help.