Plans, Features & Policies

What each WebEaze plan includes

Essential, Growth, and Elite all share the same promise: a maintained, modern website that doesn't sit still. This page explains what's included in each plan, how support works, and the key policies that keep things predictable.

At a glance

Three plans, one workflow

Every plan uses the same Website Request hub so updates, bugs, and changes are always tracked and handled.

Built for long-term care

All plans include ongoing maintenance, SEO fundamentals, hosting coordination, and DNS setup.

Clear rules & policies

Refunds, cancellations, file access, and fees follow written policies so there are no surprises later.

Overview

WebEaze provides subscription-based website design and ongoing maintenance plans focused on reliability, growth, and long-term support for small businesses. All plans include ongoing website maintenance, SEO improvements, mobile responsiveness, hosting coordination, and DNS setup. Clients also gain access to the WebEaze Website Request page for support, billing, and requests.

Plan comparison

The table below compares the three main plans at a glance.

Feature Essential Growth Elite
Monthly Price $169/month $249/month Custom pricing
Support Channels Email Email, Google Meet, Live Chat, Phone Priority: Email, Google Meet, Live Chat, Phone
Included Pages Up to 3 Up to 6 Unlimited under scope
Existing Website Support Included Included Included
Domain & Hosting Setup Setup and $50 covered Fully covered under scope
SEO Standard optimization Advanced tools and tracking Advanced plus monthly strategy calls
Google Business Profile – Included Included
Reports – Bi-monthly Monthly plus strategy review
Maintenance & Updates Unlimited via Website Request form Unlimited via any support channel Priority handling
Phone Support – Included Included
Best For Small businesses Growing brands and businesses Established brands and companies

Plan details

Tap or click a plan below to view everything included, what's not included, and who it's best for.

Best for: Small businesses needing a simple, steady website.

What's included

  • Up to 3 total pages
  • Email support only
  • Unlimited maintenance via Website Request form
  • Standard SEO optimization
  • Hosting & DNS setup
  • Existing website support if migrating

What's not included

  • Google Meet, Live Chat, or Phone support
  • Advanced automations or large rebuilds
  • Monthly strategy calls
  • Hosting costs beyond setup
  • Google Business Profile setup

Best for: Growing brands adding services or pages.

What's included

  • Up to 6 total pages
  • Email, Google Meet, Live Chat, Phone support
  • Unlimited updates through any channel
  • Advanced SEO tools & tracking
  • Google Business Profile setup
  • Hosting setup + $50 hosting credit
  • Bi-monthly reports
  • Higher priority in the queue

What's not included

  • Unlimited pages or constant rebuilds
  • Enterprise-level automation unless quoted
  • Monthly strategy calls
  • Hosting fully covered

Best for: Established brands with active campaigns & strategy needs.

What's included

  • Unlimited pages within scope
  • Priority for all requests
  • Email, Google Meet, Live Chat, Phone support
  • Advanced SEO + monthly strategy calls
  • Hosting fully covered
  • Monthly reporting & strategy sessions

Policies summary

Tap or click to view the policies that apply across all plans.

The summary below covers the core policies that apply to every WebEaze subscription. For the full legal text, refer to the Terms of Service and Refund Policy.

Refund Policy

Payments are non-refundable once project setup begins. Refunds are not issued for partial months, canceled subscriptions, or completed work. Refunds are not issued if a request exceeds the original scope.

Full details: Refund Policy

Cancellation Policy

Clients may cancel at any time. Hosting and maintenance stop immediately upon cancellation. Files may be provided if the account is in good standing.

Good standing: an account active for at least 12 consecutive months. Accounts active for less than 12 months may incur a fee (see the Fee Schedule ).

Support Policy

Support varies by plan:

  • Essential: email support only.
  • Growth: email, Google Meet, Live Chat, dedicated phone line.
  • Elite: priority email, Google Meet, Live Chat, and dedicated phone line.

Higher-tier plans receive faster priority when possible.

Billing & Fees

Subscriptions are billed monthly through Stripe. Failed payments may result in suspension after ~7 days unless otherwise arranged.

Fees follow the Fee Schedule and Refund Policy .

Domain & Hosting Policy

WebEaze handles DNS and hosting setup for all plans:

  • Essential: hosting/domain paid by client; configuration done by WebEaze.
  • Growth: hosting setup + $50 hosting credit.
  • Elite: hosting fully covered under scope.

Add-On & Automation Policy

Add-ons are billed separately unless included in your plan’s scope. Automation projects are non-refundable once started. Large or custom automation requires a separate Scope of Work.

Credits & Transfers

Platform credits may be issued to clients who recently paid for hosting (within 2 months) and can provide receipts.

Transfer fees are the client's responsibility unless otherwise stated in writing.

Quick references

Last Updated: November 3, 2025