We want to provide the best possible service to all our clients, including you. While we offer unlimited content updates, we do have fair usage limits on support requests and troubleshooting hours to ensure we can serve everyone effectively.
Important: These limits aren't meant to restrict your ability to request updates, but rather to prevent abuse of support resources. If we notice consistent overages that impact our ability to serve other clients, we may reach out to discuss your needs and recommend a plan upgrade or custom billing arrangement.
Fair usage limits
"Per month" means every thirty (30) days from the start of your service period.
- Up to 10 support requests per month for minor updates
- Up to 10 hours per month for troubleshooting and routine maintenance
WebEaze