Some clients have a custom billing arrangement that doesn't follow our standard subscription structure. An email is sent to you directly if you're on one of these agreements.

Hourly billing

Work is billed at $50.75 per hour. We use a timer to track the time spent on your project, and you're billed on actual hours worked. You'll receive a summary with your invoice after your request is completed.

Please note: For consistency, you're assigned to the Growth plan which includes these benefits except for maintenance, and domain & hosting benefits.

How the cap works

If your hourly charges reach the agreed cap for a given month, billing switches to a flat rate of $249. That flat rate applies for 2 months -the remainder of that billing month and the following month. After those 2 months, billing returns to the hourly rate.

This means if a busy month pushes your hours to the cap, you won't keep accumulating hourly charges beyond it.

Returning to hourly

After the two flat-rate months, your billing returns to $50.75 per hour. If work picks up again and hits the cap, the same cycle applies.

Who this applies to

Note that not all clients are following this custom arrangement and details will be communicated to you if that's the case, however, this is our standard approach for clients who need more flexibility than a subscription but want to avoid runaway hourly costs.

If your invoice isn't paid within 2 days following completion of your request, your balance becomes due, your plan is cancelled, and the balance due may be sent to a collections agency.