Your domain is registered through a registrar (like GoDaddy, Namecheap, Google Domains, etc.) and needs to be renewed annually. If it expires, your website and email will go offline until the domain is renewed.

Who is responsible for renewing it?

It depends. If you purchased your domain yourself and didn't use us to facilitate a payment, you're responsible for renewing it.

If we purchased and manage your domain, your renewal will happen automatically.

What if it already expired?

Some registrars offer a grace period of 15-30 days after expiration where you can renew at the normal price. After that, there's usually a redemption fee to recover it. If the domain fully lapses, it becomes available for anyone to purchase.

Act fast: If your domain has expired or is close to expiring, log into your registrar and renew it immediately. A lapsed domain can result in your site and email going down, and recovering a dropped domain can be expensive.

I don't know who registered my domain

Look up your domain at lookup.icann.org to see who it's registered through.