If your website is showing a security warning in the browser (like "This site is not secure" or "Your connection isn't private"), there's an issue with your SSL certificate or HTTPS setup.

Why this happens

  • SSL certificate expired: Your site's security certificate needs to be renewed. We handle this as part of your plan.
  • Mixed content: Some elements on the page are loading over HTTP instead of HTTPS. Modern browsers flag this.
  • Domain change: If your domain was recently moved or updated, HTTPS may need to be re-applied.
  • Site compromise: In rare cases, a warning may be triggered by malware or an unauthorized change. This is uncommon but should be treated seriously.

How can this be fixed?

Submit a request with a screenshot of the warning and the URL of the page where it appears. It's treated as an Urgent Request.