Overview
WebEaze builds professional websites for small businesses. This policy outlines the types of websites and content we will and won't work with, and how you're expected to conduct yourself as a client.
This policy applies to all WebEaze clients, including those on monthly plans, one-time projects, and any other services we provide. By engaging our services, you agree to these terms.
What We Build
We specialize in websites for legitimate, operating small businesses.
Accepted use cases
- Local service businesses (contractors, cleaners, landscapers, etc.)
- Retail stores and e-commerce shops (legal products)
- Restaurants, cafes, and food service businesses
- Professional services (consultants, accountants, attorneys, etc.)
- Health and wellness providers (licensed practitioners)
- Non-profit and community organizations
- Salons, spas, and personal care businesses
- Real estate and property management
- Events, entertainment, and creative businesses
- Educational services and tutoring
What We Don't Build
We reserve the right to decline any project that doesn't align with our values or services.
Always declined
- Adult or sexually explicit content
- Hate speech, discrimination, or extremist content
- Illegal goods or services of any kind
- Sites designed to deceive, scam, or defraud
- Malware, phishing, or spam operations
- Unlicensed gambling or lottery platforms
- Sites impersonating other businesses or persons
- Content promoting violence or self-harm
Generally declined
- Competing web design agencies
- Cryptocurrency exchanges or NFT platforms
- Multi-level marketing (MLM) primary sites
- Political campaigns or lobbying organizations
- Sites requiring licensed medical or legal advice
- Cannabis or controlled substance retailers (state laws vary)
- Firearms dealers (case by case)
Client Conduct
We expect all clients to work with us in good faith.
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Communicate clearly and honestly. Provide accurate business information, content, and credentials when requested.
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Respect our team. We have a zero-tolerance policy for harassment, threats, or abusive communication toward any WebEaze team member.
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Don't make unauthorized changes. If we manage your site, do not modify the platform, code, or settings without letting us know first. Unauthorized changes may cause issues we are not responsible for fixing. See
Can I manage my own website?
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Don't share login credentials without notice. If you need a third party to access your site or platform, inform us first.
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Don't add unauthorized third-party scripts. Custom code, tracking pixels, or plugins added without our knowledge may break your site. We are not liable for resulting damage.
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Don't misuse support. Support is for website-related needs. Excessive off-topic requests, repeated submissions for the same issue, or attempts to work around fair-use limits are not permitted. See our
Fair Use Policy.
Content Rules
You are responsible for the content you ask us to publish on your website.
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You own and are responsible for your content. Text, images, logos, and other assets you provide must be legally yours to use.
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No copyright-infringing material. Do not ask us to publish images, text, or media that you do not have the rights to.
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No misleading or false claims. Content must accurately represent your business, products, and services. We will not publish false testimonials, fabricated reviews, or deceptive pricing.
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No content that violates applicable law. This includes consumer protection regulations, FTC disclosure requirements, and state or federal advertising laws.
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Legal pages are your responsibility. Privacy policies, terms of service, and disclaimers you ask us to publish must be reviewed by your own legal counsel. We can help create basic versions but do not provide legal advice. See
Legal Pages.
Enforcement
What happens if this policy is violated.
If we determine that a client has violated this Acceptable Use Policy, we may take any of the following actions:
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Warning. For minor violations, we may notify you of the issue and request corrective action before taking further steps.
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Content removal. We may remove or refuse to publish specific content that violates this policy without affecting your overall plan.
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Immediate termination. For serious violations (illegal activity, fraud, harassment, or repeated breaches), we reserve the right to terminate your account immediately without notice or refund.
Termination due to an AUP violation does not entitle you to a refund. See our
Refund Policy for details.