FAQs

We design, build, and manage websites for small businesses. Unlike traditional agencies that charge thousands upfront and disappear after launch, we stay with you. Starting at $169/month, you get a professionally designed website plus ongoing updates, hosting, and more. We're your dedicated web team on retainer.

We can help. We'll take over management of your current website, make improvements or conduct a design overhaul. We'll discuss this on your free call.

No, that's the whole point. You tell us about your business, what you offer, and who your customers are. We handle everything else: design, development, hosting, updates, security, and social presence.

Local service businesses like landscapers, HVAC companies, plumbers, electricians, carpet cleaners, tutors, coaches, bakeries, coffee shops, boutiques, and similar small businesses. If you serve customers in your local area and need a professional online presence, we can help.

Traditional agencies charge $3,000 to $10,000 upfront, then bill hourly for any changes. You're stuck with a site that gets outdated, and updates cost extra every time. Our model is different: one predictable monthly price covers everything. Your website stays current, you get unlimited updates, and there's no surprise bills.

We offer two plans, Essential and Growth. Both include unlimited updates, hosting, domain and SEO management. Check the Pricing page for a full comparison.

It means exactly that. Need to update your hours? Done. Add a new service? Done. Change your pricing? Done. Upload new project photos? Done. Add a seasonal promotion? Done. There's no limit on how many changes you can request.

No long-term contracts as it's month-to-month. Cancel any time if it's not the right fit. We believe in earning your business every month, not locking you in.

No, as we invest significant time upfront designing your site. We share a website preview with you before you pay, so you can see what you're getting. There's no obligation to continue if things don't work out. Check out the Refund Policy.

Websites are typically live within 5-14 days from your first call. We make it simple to submit your information, and we handle the rest.

The basics: your business name, what you do, the areas you serve, and how customers can contact you. Photos of your work are helpful. We make it easy to submit this information to us.

Let us know on your free call. If you have a deadline, like a grand opening, seasonal rush, or marketing campaign, we can often prioritize your website. Just be prepared to share information as soon as possible.

We make it easy using your Client Portal. You can also view you site report, send us notes, and more from there. In addition, you can call, video chat, or live chat with us.

We'll handle it in no time. We also perform quality assurance checks on every change or website we complete. If something goes wrong, we'll get it done, with no extra cost.

Yes. Unlike big agencies where you get passed around, you'll work with the same people who know your business, your preferences, and your history. We keep detailed notes so you never have to repeat yourself.

We are online Monday-Friday, 9:00am-5:00pm Eastern. Urgent issues (like website down, security breaches), we have 24/7 monitoring and respond even during off-hours.

Yes. We set your website up with SEO best practices: proper page titles, meta descriptions, fast loading speeds, mobile optimization, and clean code that Google can read. We also help you set up or optimize your Google Business Profile, which is crucial for local searches. When someone searches "landscaper near me" or "carpet cleaning [your city]," your site will have the foundation to appear. Actual rankings depend on competition, reviews, and content, but we give you the technical setup to compete.

It varies. Some clients get their first inquiry within days of launching, especially if they already have a customer base or active Google Business Profile. For brand new businesses or competitive markets, building search visibility takes longer. We focus on making your site convert visitors into leads: clear calls to action, easy contact forms, and click-to-call buttons. The leads come from both organic search and people you send directly to your site.

Our standard plan includes basic SEO. For businesses wanting more aggressive growth (content marketing, local link building, paid ads management), we can discuss additional services. Many clients find the basics are enough to grow steadily.

If you already have a domain (like yourbusiness.com), we'll connect your new site to it. If you need a new domain, we'll help you choose and register one.

You own your domain, and your content. Cancel at any time and keep your domain and content (exclusions apply).

Yes. Every site includes SSL encryption (the padlock in the browser), which is also required for Google rankings. We host on secure, professionally managed servers with regular backups. We handle all security updates and monitoring. If there's ever an issue, we fix it.

Yes. We can add:

• Contact forms that email you when someone fills them out
• Quote request forms for service businesses
• Online booking for appointments or classes
• Payment processing if you sell products or take deposits
• Newsletter signup forms that connect to Mailchimp, Constant Contact, or similar
• Custom forms for surveys, applications, or any other purpose

Simple forms are included. For booking or payments, we'll recommend the best tool for your needs.

Yes. We work with Wix alongside WordPress, Squarespace, Shopify, GoDaddy, and other custom-built sites. It's either managed as-is, improve it, or migrate you to a new setup if that suits you best. Check our supported platforms for more information.

Local designers and agencies typically charge $3,000 to $15,000 upfront to build your site, and that's it. You're then on your own for updates, hosting, security, and failures. We simplify the experience by charging once per month for a comprehensive web presence.

Wix, Squarespace, and GoDaddy are DIY tools are different because you design, build and manage things yourself. It's fine if that's your forte. For most small business owners, it means a half-finished site that never quite looks professional and never gets updated. WebEaze is a fully managed service. We do all of it: design, build, host, update, and grow, so you can focus on your business.

We simplify the entire web experience for small business owners. This means no contracts, free previews before you pay, quick launch times, and a focus on local search visibility for growth. Learn more about us.