Skip to main content

Privacy Policy

Effective June 1, 2026

This Privacy Policy ("Policy") describes how WebEaze Web Design ("WebEaze," "we," "our," or "us") collects, uses, stores, shares, and protects personal information in connection with our website located at webeaze.io (the "Site") and the services we provide (the "Services"). By accessing the Site or using our Services, you acknowledge that you have read, understood, and agree to the practices described in this Policy.

Effective Date: This Policy is effective as of the "Effective" date shown above and applies to all personal information collected on or after that date.

Data Controller. For purposes of applicable data protection law, including the General Data Protection Regulation (GDPR) and equivalent legislation in the United Kingdom, WebEaze Web Design is the data controller with respect to personal information collected from individuals in connection with the Site and the Services. WebEaze's registered address is 109 Pleasant Hill Drive, Camden-Wyoming, Delaware 19934, USA. All data protection inquiries may be directed to legal@webeaze.io.

1. Information We Collect

1.1 Information You Provide Directly. We collect personal information that you voluntarily provide to us when you:

  • Complete contact forms, inquiry forms, or service request forms on our Site
  • Subscribe to our Services or create an account
  • Communicate with us via email, phone, video conference, or other channels
  • Provide materials, content, or assets for your website project
  • Participate in surveys, promotions, or other interactive features

Categories of information collected may include:

  • Identifying Information: Full name, email address, telephone number, mailing address
  • Business Information: Business name, business address, website URL, industry, job title
  • Content and Materials: Text, images, logos, graphics, videos, and other assets you provide
  • Communications: Messages, requests, feedback, and correspondence history
  • Account Credentials: Login credentials for third-party platforms you share with us to perform Services

1.2 Information Collected via Third-Party Platforms. We utilize third-party platforms to manage customer relationships, process inquiries, and deliver Services:

  • HubSpot CRM: We use HubSpot to manage client relationships, track communications, and organize service delivery. Information stored in HubSpot may include contact details, business information, form submissions, communication history, and project notes. HubSpot's data practices are governed by its own Privacy Policy.
  • Stripe Payment Processing: Payments are processed through Stripe, Inc. WebEaze does not store complete payment card numbers. Stripe may collect and process your name, email address, billing address, and payment card information in accordance with its Privacy Policy and PCI-DSS compliance standards.

1.3 Service-Related Information. In the course of providing Services, we may collect or access:

  • Domain registration records and DNS configuration details
  • Web hosting account credentials and server access information (when provided by you)
  • Website analytics, traffic data, and performance metrics (when shared by you)
  • Audio/video recordings of meetings and consultations (see Section 5)
  • Support tickets, technical logs, and troubleshooting information

1.4 Automatically Collected Information. When you visit our Site, we may automatically collect certain technical information, including:

  • IP address and approximate geographic location
  • Browser type, version, and language preferences
  • Operating system and device information
  • Pages visited, time spent on pages, and navigation patterns
  • Referring URL and exit pages
  • Date and time of access

2. How We Use Your Information

2.1 Purposes of Processing. We use the personal information we collect for the following purposes:

  • Service Delivery: To provide, maintain, personalize, and improve the Services, including website design, development, hosting, and ongoing maintenance
  • Communications: To respond to inquiries, provide customer support, send service-related notifications, and communicate about your projects and account
  • Billing and Payments: To process payments, manage subscriptions, send invoices, and maintain billing records
  • Account Management: To create and manage your account, authenticate your identity, and maintain accurate records
  • Service Improvement: To analyze usage patterns, identify trends, and improve our Services, processes, and customer experience
  • Legal Compliance: To comply with applicable laws, regulations, legal processes, and governmental requests
  • Protection of Rights: To protect the rights, property, safety, and security of WebEaze, our clients, and others, including enforcing our Terms of Service

2.2 Legal Bases for Processing. We process personal information based on one or more of the following legal bases: (a) your consent; (b) performance of a contract with you; (c) compliance with legal obligations; or (d) our legitimate business interests, provided such interests do not override your fundamental rights and freedoms.

2.3 No Sale of Personal Information. WEBEAZE DOES NOT SELL, RENT, OR LEASE YOUR PERSONAL INFORMATION TO THIRD PARTIES FOR THEIR MARKETING PURPOSES. We only share personal information with third parties as necessary to provide the Services or as otherwise described in this Policy.

3. Communications

3.1 Service Communications. We may communicate with you through various channels, including:

  • Email (primary method of communication)
  • Telephone and SMS/text messaging
  • Video conferencing platforms (Google Meet, Zoom, etc.)
  • Client portals, ticketing systems, and CRM tools

3.2 Purpose of Communications. These communications are used for legitimate business purposes, including: service updates, project coordination, support responses, billing notifications, appointment scheduling, and other service-related matters.

3.3 Marketing Communications. With your consent, we may send promotional communications about our Services. You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any marketing email or by contacting us directly. Opting out of marketing communications will not affect service-related communications.

4. Security

4.1 Security Measures. We implement reasonable administrative, technical, and physical security measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit using SSL/TLS protocols
  • Secure storage of credentials and sensitive information
  • Access controls limiting personnel access to personal information on a need-to-know basis
  • Regular review and updating of security practices

4.2 No Absolute Security. While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information, and you transmit information to us at your own risk.

4.3 Third-Party Security. We rely on reputable third-party platforms for various functions, including authentication, file storage, payment processing, and communications. Each platform maintains its own security practices and certifications. You acknowledge that the security of information processed by third-party platforms is governed by their respective policies.

4.4 Breach Notification. In the event of a data breach affecting your personal information, we will notify you in accordance with applicable law.

5. Google Meet & Recordings

5.1 Video Conferencing. We may use Google Meet or similar video conferencing platforms for meetings, consultations, screen sharing sessions, and support calls.

5.2 Recording Notice. Meetings may be recorded for the following purposes:

  • Documentation of project requirements and client instructions
  • Quality assurance and service improvement
  • Training and professional development
  • Record-keeping and dispute resolution

5.3 Recording Practices.

  • You will be notified when a recording is in progress (typically via platform notification)
  • Recordings are stored securely and are not shared with third parties except as required by law
  • Recordings are retained for a reasonable period and deleted when no longer needed for business purposes
  • You may request that a meeting not be recorded; however, we reserve the right to decline meetings where recording is necessary for documentation purposes

5.4 Third-Party Terms. Participation in video conferences requires acceptance of the applicable platform's terms of service and privacy policy. WebEaze is not responsible for data practices of third-party video conferencing providers. Review Google Meet's policies at Google Meet Terms.

6. Cookies & Tracking Technologies

6.1 Types of Cookies. Our Site may use cookies, web beacons, pixels, and similar tracking technologies for the following purposes:

  • Essential Cookies: Necessary for Site functionality and cannot be disabled
  • Analytics Cookies: Help us understand how visitors interact with our Site, allowing us to improve performance and user experience
  • Functional Cookies: Remember your preferences and settings
  • Marketing Cookies: Track your activity to deliver relevant advertisements (if applicable)

6.2 Cookie Management. Most web browsers allow you to control cookies through browser settings. You may delete or block cookies; however, doing so may affect Site functionality. For more information about managing cookies, visit your browser's help documentation.

6.3 Do Not Track. Our Site does not currently respond to "Do Not Track" signals from browsers. However, you may opt out of certain tracking as described above.

7.1 Third-Party Links. Our Site and Services may contain links to third-party websites, platforms, and services that are not owned or controlled by WebEaze. These include hosting providers, domain registrars, analytics tools, payment processors, and social media platforms.

7.2 Third-Party Privacy Practices. This Privacy Policy applies only to information collected by WebEaze. When you access third-party websites or services, their respective privacy policies govern the collection and use of your information. We encourage you to review the privacy policies of any third-party services you access.

7.3 Disclaimer. WebEaze is not responsible for the privacy practices, content, or security of third-party websites or services, even if accessed through links on our Site or as part of our Services.

8. Data Retention

8.1 Retention Periods. We retain personal information for as long as reasonably necessary to:

  • Provide the Services to you and fulfill the purposes described in this Policy
  • Maintain business records for operational, accounting, and audit purposes
  • Comply with legal obligations, including tax, regulatory, and reporting requirements
  • Resolve disputes, enforce agreements, and establish or defend legal claims
  • Protect against fraud and maintain security

8.2 Retention After Termination. Following termination of Services, we may retain certain information for the periods required by law or for legitimate business purposes. Website files and project data may be retained for thirty (30) days following account cancellation, after which they may be permanently deleted.

8.3 Deletion Requests. You may request deletion of your personal information after Services conclude. Such requests are subject to our legal and operational retention requirements. We will respond to deletion requests within a reasonable timeframe.

9. Your Rights

9.1 Privacy Rights. Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete personal information
  • Deletion: Request deletion of your personal information, subject to legal and operational requirements
  • Portability: Request a copy of your personal information in a structured, commonly used format
  • Restriction: Request restriction of processing in certain circumstances
  • Objection: Object to processing based on legitimate interests
  • Withdraw Consent: Withdraw consent where processing is based on consent
  • Opt-Out: Opt out of marketing communications

9.2 Exercising Your Rights. To exercise any of these rights, please contact us using the information provided below. We may require verification of your identity before processing your request. We will respond to valid requests within the timeframes required by applicable law.

9.3 Non-Discrimination. We will not discriminate against you for exercising your privacy rights.

9.4 California Residents. If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, disclosed, or sold, and the right to opt out of the sale of personal information. As stated above, we do not sell personal information.

9.5 International Users and GDPR. WebEaze is based in the United States and its Services are primarily intended for clients located there. If you are located in the European Union, European Economic Area, or United Kingdom, you may have additional rights under the General Data Protection Regulation (GDPR) or applicable equivalent legislation, including the right to lodge a complaint with a supervisory authority in your jurisdiction. Where we process personal data of EU or UK individuals, we do so on the following lawful bases: (a) performance of a contract, where processing is necessary to deliver the Services you have requested; or (b) legitimate interests, for activities such as fraud prevention and service improvement, provided such interests are not overridden by your rights. If you believe we are processing your personal data in a manner inconsistent with applicable law, please contact us at legal@webeaze.io before lodging a formal complaint so we have the opportunity to address your concern directly.

10. Changes to This Policy

10.1 Policy Updates. We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting to the Site and will be indicated by an updated "Effective" date.

10.2 Material Changes. For material changes that significantly affect how we handle personal information, we will make reasonable efforts to provide notice through the Site, email, or other appropriate means prior to the changes taking effect.

10.3 Acceptance. Your continued use of the Site or Services following the posting of changes to this Policy constitutes your acceptance of those changes. If you do not agree to any modified terms, you must discontinue use of the Site and Services.

10.4 Contact Information. For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:
WebEaze Web Design
109 Pleasant Hill Drive
Camden-Wyoming, Delaware 19934, USA
Email: legal@webeaze.io

Related