What cookies does WebEaze use?

WebEaze uses four categories of cookies and similar technologies: strictly necessary cookies required for the site and payments to work (including Stripe), analytics cookies through Google Analytics 4 to measure aggregate traffic, marketing cookies through HubSpot and the Meta (Facebook) Pixel to manage inquiry follow-up and measure advertising, and functional cookies stored in your browser to remember preferences. WebEaze does not sell your personal information.

Does WebEaze sell my cookie data?

No. WebEaze does not sell your personal information to third parties. Cookies are used to operate the site, process payments securely, measure aggregate traffic, follow up on consultation requests you submit, and measure the performance of our advertising.

How do I disable or opt out of cookies on WebEaze?

You can manage or delete cookies in your browser settings. In Chrome, go to Settings, then Privacy and security, then Cookies. In Firefox, go to Settings, then Privacy and Security. To opt out of Google Analytics specifically, install the Google Analytics Opt-out Browser Add-on. To adjust Meta advertising, visit your Meta ad preferences. Disabling strictly necessary cookies is not possible because the site cannot function without them.

What happens if I disable cookies on WebEaze?

Disabling non-essential cookies is fine, but some features may not work as intended. Contact and consultation forms powered by HubSpot may not submit correctly, and personalization such as saved help-article history will be unavailable. Core functions like page loading and secure checkout rely on strictly necessary cookies.

Who do I contact about how WebEaze uses cookies?

Email legal@webeaze.io with your question or concern. We review every request and respond within 3 business days.

Cookie Policy | WebEaze

This Cookie Policy explains how WebEaze ("Company," "we," "us") uses cookies and similar technologies on webeaze.io and its related subdomains (the "Site"). It describes what these technologies are, why we use them, the providers involved, and the choices available to you. This Cookie Policy forms part of, and should be read together with, our Privacy Policy and Terms of Service.

1. Scope and Application

This Cookie Policy applies to any visitor who accesses the Site, whether or not you are a WebEaze client. It covers cookies set directly by WebEaze (first-party cookies) as well as cookies set by the third-party providers we rely on to operate, measure, and promote the Site (third-party cookies).

By continuing to use the Site, you consent to the use of cookies as described in this policy, except where your consent is required by law for non-essential cookies, in which case we rely on the choices you make through your browser and the opt-out methods described in Section 7.

2. What Cookies Are

A cookie is a small text file that a website places on your device when you visit. Cookies allow the site to recognize your device, remember your actions and preferences, and function reliably across pages and visits. This policy also covers similar technologies that serve comparable purposes.

First-party and third-party cookies

First-party cookies are set by WebEaze. Third-party cookies are set by a provider other than WebEaze, such as an analytics or payment service, when its code runs on the Site.

Session and persistent cookies

Session cookies are temporary and are deleted when you close your browser. Persistent cookies remain on your device for a set period, or until you delete them, so the Site can remember you on your next visit.

Similar technologies

In addition to cookies, we and our providers may use pixels (also called tags or web beacons), software development kits, and local browser storage. Where this policy refers to "cookies," it includes these similar technologies.

3. How We Use Cookies

We use cookies to:

Operate the Site and keep it secure.
Process payments and prevent fraudulent transactions.
Remember your preferences and settings.
Measure how the Site is used so we can improve it.
Follow up on consultation and contact requests you submit.
Measure and improve the performance of our advertising.

We do not use cookies to sell your personal information, and we do not share it with advertisers for their own independent use.

4. Categories of Cookies We Use

We group the cookies on the Site into four categories.

Strictly necessary

Required for the Site to function, including security, load balancing, and secure payment processing through Stripe. These cookies do not require consent and cannot be turned off through our Site, because the Site cannot operate correctly without them.

Analytics and performance

Set through Google Analytics 4 to help us understand which pages are visited and where visitors come from. This information is reported to us in aggregate and is used to improve the Site.

Marketing and advertising

Set through HubSpot and the Meta (Facebook) Pixel. HubSpot records when you submit a form so our team can follow up on your request. The Meta Pixel helps us measure the results of our advertising and reach people who may be interested in our services. We do not sell your personal information.

Functional and preferences

Stored by WebEaze in your browser to remember choices such as which help articles you have read. This information stays on your device and supports personalization features.

5. Third-Party Cookies and Providers

The Site relies on the trusted providers below. Each provider processes data under its own privacy and cookie policies, which we encourage you to review.

Stripe: Secure payment processing and fraud prevention. See the Stripe Privacy Policy.
Google Analytics 4: Aggregate traffic and usage measurement. See how Google uses cookies.
HubSpot: Form submissions and consultation follow-up. See the HubSpot Cookie Policy.
Meta (Facebook) Pixel: Advertising measurement and audience reach. See the Meta Cookie Policy.

WebEaze does not control the cookies set by these providers. If a provider changes its practices, this policy may be updated to reflect that.

6. How Long Cookies Last

The lifespan of a cookie depends on its purpose. Session cookies expire when you close your browser. Persistent cookies remain for a defined period, which commonly ranges from a few days to two years, or until you delete them. Analytics and advertising cookies are typically persistent so they can recognize returning visitors, while many strictly necessary cookies are session based.

7. Managing and Disabling Cookies

You can control and delete cookies through your browser settings at any time. Please note that disabling cookies may affect how parts of the Site work: contact and consultation forms may not submit correctly, and personalization features may be unavailable.

Browser controls

Chrome: Settings, then Privacy and security, then Cookies and other site data.
Firefox: Settings, then Privacy and Security.
Safari: Settings (or Preferences), then Privacy.
Edge: Settings, then Cookies and site permissions.

Provider opt-outs

To opt out of Google Analytics, install the Google Analytics Opt-out Browser Add-on.
To adjust the ads you see from Meta, visit your Meta ad preferences.

Strictly necessary cookies cannot be disabled through the Site because they are required for it to function.

8. Do Not Track and Global Privacy Control

Some browsers offer a "Do Not Track" (DNT) signal. Because there is no common industry standard for how DNT signals should be interpreted, the Site does not currently respond to them. Where required by applicable law, we honor recognized opt-out preference signals such as Global Privacy Control (GPC). You can also manage your choices using the methods in Section 7.

9. Consent and Your Privacy Rights

Depending on where you live, you may have rights over your personal information, including the right to access, correct, or delete it, and the right to opt out of certain processing. Strictly necessary cookies operate without consent because they are essential to the service. For non-essential cookies, you may withdraw consent at any time using your browser controls and the opt-outs above.

To exercise your rights or submit a data deletion request, email legal@webeaze.io. See our Privacy Policy for more information on how we handle your personal information.

10. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in the technologies we use or in applicable law. When changes are made, the "Last Updated" date at the top of this page will be revised. Material changes may be communicated through the Site or by email. Your continued use of the Site after an update constitutes acceptance of the revised policy.

11. Contact Us

If you have a question or concern about how WebEaze uses cookies, email legal@webeaze.io. We will review your request and respond within 3 working days.