Yes. A chat widget gives visitors a fast way to reach you without filling out a form. It can be a full live chat tool, a WhatsApp button, or a chatbot depending on how you want to handle incoming messages.

Options we commonly set up

  • WhatsApp chat button — Opens a WhatsApp conversation directly. Simple, free, and works on all platforms. Good if you already use WhatsApp to talk with clients.
  • Tidio — A live chat and chatbot tool with a free tier. Good for small businesses that want to respond to visitors in real time or set up automated replies when you're offline.
  • HubSpot Live Chat — Part of the free HubSpot CRM. Connects chat conversations to your contact records automatically.
  • Intercom — A more robust option used by businesses that handle a high volume of support conversations.
  • Facebook Messenger widget — Chat through your Facebook Page. Works on any platform via embed code.

Platform notes

  • Custom HTML sites: Any widget that provides a JavaScript snippet can be installed. We add it to the site's global code.
  • WordPress: Most chat tools have a dedicated WordPress plugin. We install and configure it directly.
  • Wix: Chat widgets can be added via the Wix App Market or by embedding a custom code snippet in the site's global code.
  • Squarespace: Custom code injection in Settings → Advanced → Code Injection. Works for any snippet-based widget.
  • Webflow: Custom code can be added in Project Settings or on individual pages. All major chat tools are compatible.

Is there an extra charge?

Installing the widget is a standard update and covered under your plan. The chat tool itself may have its own cost depending on which one you choose. We'll confirm what's involved before we start.

Request a Chat Widget CRM and Booking Integrations