Your browser stores a local copy of the site to load it faster, and sometimes that copy is outdated which can be a reason why you're seeing an old version.

Quick fix: hard refresh

Before clearing your full cache, try a hard refresh:

  • Windows: Press Ctrl + Shift + R
  • Mac: Press Cmd + Shift + R
  • iPhone/iPad: Pull down on the page in Safari to force a refresh
  • Android: In Chrome, tap the three-dot menu and then the refresh icon

Clear cache by browser

Google Chrome (Windows or Mac)

  1. Press Ctrl + Shift + Delete (Windows) or Cmd + Shift + Delete (Mac)
  2. Set the time range to "All time"
  3. Check "Cached images and files"
  4. Click "Clear data"

Chrome on Android

  1. Tap the three-dot menu in the top right
  2. Tap Settings > Privacy and security > Clear browsing data
  3. Select "Cached images and files" and tap "Clear data"

Safari on Mac

  1. Go to Safari > Settings > Advanced
  2. Enable "Show features for web developers"
  3. Go to Develop > Empty Caches

Safari on iPhone or iPad

  1. Go to Settings > Apps > Safari
  2. Tap "Clear History and Website Data"

Firefox

  1. Press Ctrl + Shift + Delete (Windows) or Cmd + Shift + Delete (Mac)
  2. Check "Cache" and click "Clear Now"

Microsoft Edge

  1. Press Ctrl + Shift + Delete
  2. Check "Cached images and files"
  3. Click "Clear now"

Samsung Internet (Android)

  1. Tap Menu > Settings
  2. Tap Personal browsing data > Delete browsing data
  3. Check "Cached images and files" and tap Delete

If you still don't see changes made to your site after clearing your cache, let us know.

Domain and URL updates

If we recently changed your domain or a page URL, those updates can take up to 24 hours to appear everywhere. If you still see an old version after 24 hours, submit a request and we'll investigate.