1. Confirmation and portal access

Once payment is complete, you'll receive a confirmation email, and an invitation link to your Client Portal. Use a valid email address at checkout; it will be used to set up your portal and communicate with you throughout the process.

2. Content Submission

In your portal, you'll see a section for submitting content for your website. This includes text, images, and other media you want to include. If there's more information you need to provide, submit a Website Request with more information.

You can check out What content do I need to provide for my website? for a helpful guide on what to submit.

3. We get to work

We begin working on your website, and you'll see status updates in your portal.

Website request status showing 'In Progress'

4. You review and approve

You will see your website once it's ready in your portal. You can request up to 3 minor revisions within 14 calendar days of delivery, as long as they fall within the original project scope. After 14 days, included revisions expire and any changes past that date are invoiced at the standard rate of $50.75/hour.

Note: 14 calendar days start from the date you're notified that the project is completed, not the date you purchased the One-Time Website Help. Complex projects or delayed responses on your end may extend the timeline.

Website completion timelines vary by tier:

  • Basic: Typically completed within 3-5 days.
  • Standard: Typically completed within 5-7 days.
  • Full Build: Usually ready within 5-14 working days.

What counts as a minor revision:

  • Small text changes (wording, phone numbers, hours, addresses)
  • Swapping an image or logo
  • Adjusting a color, font size, or spacing
  • Fixing a typo or broken link

What isn't included in a minor revision:

  • Adding a new section, page, or feature not in the original scope
  • Redesigning a layout or changing the overall structure
  • Adding functionality (forms, galleries, booking systems, etc.) not originally requested
  • Further creative improvements or enhancements beyond what was delivered
If you'd like to expand beyond the original scope, an additional package purchase is required.

5. Your updates / website is live!

For Basic and Standard projects (edits to an existing website), changes are applied and you're notified once complete.

For Full Builds, we handle domain setup, QA testing, and launch. You'll receive all files and credentials upon delivery via email. Once we're done, we no longer retain access to your website.

Tip: If you'd like us to continue maintaining your site after delivery, subscribe within 14 days to have the setup fee and first month waived. Learn more.
Basic: $149 Standard: $299 Full Build: $799 Full Project Details