Your client portal lives at portal.webeaze.io. Follow these steps if you can't get in.

Reset your password

If you forgot your password, you can reset it in minutes following these steps:

  • Go to the portal and select "Reset it" under the password field.
  • Enter the email address on your account and we'll send you a reset link.
  • Open the link and choose a new password. You'll be signed in automatically.
The portal password reset screen
Your password is private. It's encrypted, so we can never see it or read it back to you. Resetting is the only way in if you've forgotten it.

The reset link is valid for a short time. If you open the link and it takes you to the sign in page, select "Reset it" again to get a fresh link.

Didn't get your invite or reset email?

Both emails come from us.

  • Check your spam, junk, and promotions folders.
  • Make sure you're checking the same email address you gave us for your account.

Still nothing? Contact us and we'll resend your invite or reset link.

Use "Keep me signed in"

When you sign in, check "Keep me signed in" to stay logged in between visits so you're not entering your password every time. Only use this on a device that belongs to you, never on a shared or public computer.

The portal login screen showing the email, password, and keep me signed in options

Still can't get in?

Check the following:

  • Watch for typos. Turn off Caps Lock and make sure autofill hasn't dropped in an old password.
  • Try another browser or a private window. This usually resolves the issue.
  • Clear your cache. If the page looks stuck or won't load, clearing your cache may work.

If you've tried all of the above and still can't log in, reach out to us.