Question 1

How do I request a change to my website?

Accepted Answer

Get in touch through your client portal at portal.webeaze.io. Describe what you'd like changed, include any new text or images, and we'll take care of the rest. Most updates are completed within 1 to 3 business days.

Question 2

How long do website updates take?

Accepted Answer

Most updates are completed within 1 to 3 business days. Simple text and image changes are often done the same day or next day. More complex changes like new page layouts or new functionality may take a bit longer.

Question 3

Can I cancel my WebEaze plan?

Accepted Answer

Yes. You can cancel anytime with no contract or early termination fee. Just contact us and we'll process your cancellation at the end of your current billing period. Your site stays live until then.

Question 4

What is the difference between the Essential and Growth plans?

Accepted Answer

Essential ($169/month) covers up to 3 pages with unlimited content updates, basic SEO, and email support. Growth ($249/month) covers up to 6 pages and adds priority support, phone and video call access, Google Business Profile management, and online review management.

Question 5

Does WebEaze include website hosting?

Accepted Answer

Yes. Hosting is included in every WebEaze plan at no extra cost. This covers your site files, SSL certificate (HTTPS), and uptime monitoring. You do not need to sign up for a separate hosting provider.

Question 6

How do I switch from monthly to annual billing?

Accepted Answer

Contact us and we'll handle the switch. Switching to annual billing saves you the equivalent of two months compared to paying monthly. The change takes effect at your next billing date.

Question 7

How do I get started with WebEaze?

Accepted Answer

Book a free consultation at webeaze.com/consultation.html. We'll walk you through the process, show you a custom mockup within 48 hours, and have your site live within 1 to 2 weeks. There's no obligation and no payment required upfront.

Question 8

What payment methods does WebEaze accept?

Accepted Answer

We accept all major credit and debit cards through Stripe. Billing is automatic on your monthly or annual renewal date. You can update your payment method anytime through the billing portal.