Your website runs 24/7 regardless of whether you're available. It doesn't need you present to stay online, load correctly, or serve visitors.

What keeps running without you

  • Your website stays live and loads normally for all visitors
  • Security monitoring and backups continue in the background
  • If something breaks, our monitoring catches it and we'll handle it

What pauses while you're away

  • Update requests won't happen unless someone submits one. Nothing changes on your site unless requested.
  • We won't make any edits without your direction unless it's an emergency (like your site going down or a critical security issue).

Before you leave

  • If you have time-sensitive updates (holiday hours, a promotion, event info), send the request before you go.
  • If someone else will be handling requests while you're away, let us know so we know who to coordinate with.
  • You don't need to notify us that you're traveling unless you have specific instructions or time-sensitive changes.
Submit a Request Support schedules