Your Dashboard is the home page of your Client Portal, where you view your live site report, submit a website request, and see your plan and account details at a glance.

The portal home page showing the site report, new request, and account overview cards

Submit Website Requests

Under the Need something changed? section, go through a seamless experience to submit changed to your website. Choose from a list of common updates, describe what you need, and attach files if it helps. We get to work and keep you posted. Each request shows a status:

  • Received means we have your request.
  • In progress means we're working on it.
  • Needs info means we need a bit more detail, with space for you to reply.
  • Completed means the change is live, with a note of exactly what was done.

How to request updates, and track them in your request history.

Account Information

The Account Information card shows your current plan, status, benefits, plus a link to your billing portal to update payment details or view invoices.